top of page
BTIA_edited.jpg

We believe
behaviour is communication

WE SUPPORT FAMILIES, PRACTITIONERS AND PROVIDERS

launch

Who do

we support?

Listen to Lindy talk about her experience

At ConnectFirst, we support people at every stage of their learning and behaviour support journey.

If you're a parent looking for practical strategies, an educator wanting to better understand behaviour, or an aspiring Behaviour Support Practitioner building a new career, ConnectFirst is here to support you every step of the way.

We proudly support:

  • Parents and Carers wanting practical, evidence-informed strategies to understand behaviour and support their children with confidence.

  • NDIS Participants and Families accessing Specialist Positive Behaviour Support through personalised telehealth services.

  • Behaviour Support Practitioners seeking clinical supervision, mentoring, professional development and practical resources.

  • Aspiring Behaviour Support Practitioners looking to build the knowledge, confidence and skills needed to begin a career in Positive Behaviour Support.

  • Support Workers wanting practical training to provide safe, person-centred and effective support.

  • Teachers and Educators looking to better understand behaviour, emotional regulation and positive behaviour support in educational settings.

  • Allied Health Professionals, including psychologists, occupational therapists, speech pathologists, social workers and counsellors wanting to expand their knowledge of behaviour support.

  • Disability and Community Organisations seeking staff training, supervision, consultancy and professional development.

From supporting one child or participant to strengthening the skills of an entire team, ConnectFirst provides practical training, expert guidance and real-world strategies that help people understand behaviour, build confidence and create meaningful, lasting change.

ChatGPT Image Jul 19, 2026, 10_13_24 PM.png
ChatGPT Image Jun 30, 2026, 01_20_31 PM.png

Services

At ConnectFirst™, we partner with organisations, Behaviour Support Practitioners, support workers, educators and families to build capability, strengthen clinical practice and improve outcomes. Our services are practical, evidence-informed and tailored to the unique needs of individuals and organisations.

Our Services Include

  • Clinical Supervision (Individual & Group)

  • Behaviour Support Practitioner Endorsement

  • Professional Development & Workforce Training

  • Tailored Training for Organisations

  • NDIS Audit Preparation & Support

  • Clinical Mentoring & Case Consultation

  • Behaviour Support Plan & FBA Quality Assurance

  • Restrictive Practice Guidance

  • Clinical Governance Support

  • Support Worker Training

  • School & Early Childhood Professional Development

  • Parent & Carer Education

  • Telehealth Positive Behaviour Support

  • Behaviour Consultation for Children, Adolescents & Adults

  • Conference Presentations & Workshops

  • Resource Development & Training Manuals

​From developing new practitioners and strengthening your workforce to preparing for an NDIS audit, ConnectFirst™ provides practical support that empowers your team to deliver high-quality, person-centred services.

Email for a quote: support@connectfirst.com.au

OUR STORY

ConnectFirst™ is the umbrella brand for the Behaviour Training Institute of Australia and the Behaviour Support Association of Australia. Together, these services provide practical, evidence-informed training, clinical supervision, professional development and industry support across the NDIS, education and community sectors. We work with Behaviour Support Practitioners, support workers, educators, organisations and multidisciplinary teams to build capability, strengthen practice and create safer, more inclusive and person-centred environments.

Frequently asked questions

TESTIMONIALS

“The training I received was transformative! It equipped me with tools to better manage challenging behaviors in my classroom, leading to a positive learning environment.”

Lisa Thompson

1 / 3

bottom of page